TERMS & CONDITIONS

Confidentiality

The client undertakes to treat all information supplied by ValleySitters about a house sitter/Pet sitter as confidential and not to pass such information on to any third party, unless strictly required in order for the house sitter/Pet sitter to carry out her obligations to the client.
The Client understands that in order to make a booking, or request of service the client must always first contact ValleySitters before speaking to any Sitter the client has met at any point in time through ValleySitters in order to request their services.
Should a sitter introduced to the client by ValleySitters enter into any other employment arrangement through the client, directly or indirectly, not withstanding that such other employment arrangement would exclude ValleySitters from receiving a sitter placement fee, ValleySitters shall nevertheless be entitled to such fee from the client in accordance with the terms and conditions set out in our House and Pet sitting terms and conditions.

Damages and Indemnity

ValleySitters shall bear no liability whatsoever for any loss or damage suffered by the client, directly or indirectly, arising from the house sitters employment with the client. In the event that the house sitter suffers any loss, injury or damage arising out of his/her employment with the client, the client hereby indemnifies ValleySitters in respect of any claims made against ValleySitters as a result of such loss, injury or damage by the Sitter or by any other person.

Cancellations and Reimbursement

A cancellation fee of 50% per day booked will be charged for cancellations if cancellation is sent in more than 7 days before starting date of booked house sitting.
If cancelled less than 7 days before the booked starting date then a cancellation fee of 100% per day/ night booked will be due.

Any fees paid by the client may be refundable in part up to a maximum of 50%, only, at the sole discretion of ValleySitters and may only be applicable where a client has paid the full fees due within 3 days of acceptance of an applicant for the position offered by the client and where the job specifications and times specified has not changed from the original request of the client.